Job Summary: We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, verifying insurance, submitting referrals, scheduling appointments, and rooming patients. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.
Duties and Responsibilities
Greet patients and other visitors when they arrive
Answer patient questions and assist when necessary
Distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly
Collect co-pays
Field phone calls and respond to emails
Manage inventory of necessary office supplies and coordinate reordering
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Requirements and Qualifications
EHR Tebra experience a PLUS!
High school diploma or equivalent
Completion of a certificate program in the medical field preferred
1+ years of experience working as an administrative assistant or in a relevant role
Familiar with medical terminology
Excellent organizational and time management skills.