DescriptionFind your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.Our Values:At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with pioneering technology to build the best airline in the history of aviation.With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.Job description and responsibilities:As the Senior Manager of Mobile your responsibilities will lead a team of developers in the continued design and development of the Customer United App.Your role will collaborate extensively with our business partners to design, develop and integrate user interfaces and services that meets the business needs. This position will have a solid focus on iOS and Android native programming skills with the ability to influence innovation within the Mobile space.Providing hands-on leadership in the design, analysis, and development of scalable solutions will be expected of you. This includes focusing on solutions architecture and driving organizational change. Collaborating effectively with finance collaborators and various teams within the organization will be imperative to meet the company’s strategic objectives. Your role will require a strong blend of technical expertise, leadership skills, and the ability to foster collaboration.Develop and implement a comprehensive strategy in alignment with business objectives .
Manage the full lifecycle of projects, including planning, development, testing, and deployment
Ensure the quality and scalability of solutions by establishing standard methodologies and governance procedures
Monitor the performance of solutions and conduct regular reviews to ensure they deliver the expected business benefits
Responsible for advancing, assisting and follow-through on resolution of issues related to delivery of technology solutions
Delivery/Support: Accountable for gaining and maintaining alignment of delivery success criteria with business partners
Accountable for effective project management and delivery of work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals
Accountable for identifying needs, securing commitments and monitoring progress of work from internal and external service provider teams
Provide cost estimates and case updates
Responsible for organizing and maintaining performance of any application issues in accordance with agreed SLA
IT Process Management and Administration
Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs
Budget and cost management for the projects/programs
Ensures projects/programs are completed within the committed time and budget and are integrated with other software applications
Directs multiple teams of developers involved in the analysis, design and development of complex and large scale applications which may include both projects and programs
Development Standards, Tools & Architecture
Create a team structure and process for quality control during development, testing for debugging code and deployment
Ensure standard processes for Agile methodologies are implemented, and continuous improvements are made, as needed. Ensure consistency to code scanning and other security protocols are adhered to during development and release
Ensure IT application development process fields (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed
Product Development and Roap:
Understand and partner with United business and DT leadership teams along with product SMEs to define the end-state vision, goals, and strategy of the product and create multi-year product development strategy and tactical plans
Share knowledge and collaborate to come up with effective and innovative solutions to problems
Collaboration and Customer Partnership:
Engage, collaborate and partner with team members, technical and business, to understand business requirements and user expectations, and lead the development of solutions that meet functional and technical requirements
Collaborate with multi-functional teams, including IT operations, security, and quality assurance, to ensure the reliability, security, and scalability of our applications
Collaborate with various groups to identify and prioritize process automation opportunities. Be a Thought Partner, i.e. engaged with Business Owners/Business Process Development
Leadership
Lead a multi-functional impactful team responsible for designing, developing, and maintaining SaaS based applications, and content management system
Manage vendor development teams assigned to projects and core support
Mentor and develop team members, providing guidance on technical skills, standard methodologies, and career growth opportunities Establish department and individual goals
Create high performance by interacting and mentoring jr.and sr. level developers
Perform short and long term resources planning to ensure the proper number of resources and right skills are available to meet project goals and schedules
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.QualificationsRequired
Bachelor's degree
Computer Science, Engineering , Business Administration, Mathematics or related field
7+ years of relevant experience in application development.
At least 12 months of leadership experience in managing multiple, large, multi-functional teams
Experience in the below technologies XCODE, Objective-C, Swift, Cocoa, Java/Android, iOS SDK, Android SDK, .NET, C#, ASP.NET, MVC, WCF, REST and SQL Server
Understanding of system architecture principles, including the ability to design scalable and reliable solutions
Advanced technical and business knowledge in mobile development life cycle, quality assurance, project management and other related subject areas/processes
Well versed in Agile development and requirements management processes
Must be legally authorized to work in the United States for any employer without sponsorship
Preferred
Master's degree
The base pay range for this role is $137,275.00 to $187,000.00.The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.