The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records.Shift Timing: 9:30am - 6:00 pmJOB SPECIFIC COMPETENCIESCommunication with patients/family and multidisciplinary teams Patient/Family Interaction:a.Greets, orients and answers questions.b.Advises patients and family members of available services.c.Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.d. Assist in maintaining a safe environment for patients, co-workers, and visitors.Multidisciplinary Teamsa.Transcribe and coordinate physician ordersb.Communicates pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members and other patient care areas whether in person, by mail, by phone, by online applications or secure messaging.Record Maintenance Prepares and maintains appointment templates and/or patient records electronically and/or manually as directed.Updates relevant patient information in order to maintain an accurate patient record.Responsible for the security and confidentiality of patient information at all times.Handles and processes a complex and varied series of documents and situations.Notifies appropriate personnel of patient arrival and status, via Mosaiq and CARE/OneConnectSchedule patient visits, physician appointments, diagnostic tests, procedures, and treatments. Reconciles appointments in both Radiation Oncology scheduling systems.Quality Provides high quality services, processes, programs and products while consistently seeking ways to improve outcomes and enhance service.Other duties as assignedEducationRequired: High school diploma or equivalent.ExperienceRequired: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.Must pass pre-employment skills test as required and administered by Human Resources.It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information
Requisition ID: 168287
Employment Status: Full-Time
Employee Status: Regular
Work Week: Days
Minimum Salary: US Dollar (USD) 39,000
Midpoint Salary: US Dollar (USD) 48,500
Maximum Salary : US Dollar (USD) 58,000
FLSA: non-exempt and eligible for overtime pay
Fund Type: Hard
Work Location: Onsite
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No
Science Jobs: No
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