Manager, Product Support - AmericasManage, develop and supervise the support of Konecranes Lift Trucks installed based of equipment through Konecranes Regional Support managers, Konecranes authorized distributors, and directly to Konecranes Key Account Customers to include Service & Repair of equipment, Technical training, Leadership of regional support team, and warranty reimbursement administration.
Focus on customer satisfaction and on Konecranes machines quality, to promote further business of new equipment and parts on a profitability manner.