Ideal candidate will have commercial experience in all areas of operational AV (Audio, Video, Networking, Live Sound) Leaning more toward the technical (field tech /field engineer) side.Work Schedule: Monday-Friday, 7am-4pmNo overtime however could be required to work some weekends.Full time onsite work schedule, serves on ride-out team when required.MISSION STATEMENTThe mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.SUMMARYThe Supervisor of Event Services is a position within the Event Services department. The position is responsible for ensuring the highest standards of service to clients while maintaining operations efficiency, intradepartmental communications and a cohesive relationship with other departments. Oversees and coordinates all audio, visual, web interfaces, computer lab and video operations occurring on MD Anderson's extended Campus. The position is responsible for supervising Senior Event Technicians, Event Technicians and Associate Event Technicians personnel. The Supervisor, Event Services will supervise and perform duties in association with room-set up, audio visual set-up, technical operations and in-room support, quality control and inventory control of the equipment on MD Anderson's extended campus. Supervises all aspects of event planning and coordination efforts throughout the institution.JOB SPECIFIC COMPETENCIESCoordinates with other Supervisor, Event Services and Event Operation personnel to track the movement of all event inventory ensuring equipment is not lost, stolen or misplaced.Coordinate with manager to perform minor repairs and routine cleaning for all Event Operations equipment.Assist Manager in coordinating repair and service on equipment sent to dealer and offsite repair companies.Assist Manager in preparing for Event Services audits, asset management tasks, missing/lost property and UTPD reports.Assist Manager in preparing maintenance logs and ensuring Event Operations personnel are conducting periodic activities to ensure long term care and preventative maintenance of all audio visual equipment.Provide clear direction and priorities toward a common vision; clarify roles and responsibilities for employees; promote empowerment.Present a compelling case for proposals and ideas; advocate for support and commitment from others; mobilize others to take action for benefit of the institution.Define strategic goals and issues clearly; apply broad knowledge and experience when addressing strategic issues; foresee obstacles and opportunities relating to change or improvement.Gather relevant information systematically; break down problems into simple components; make sound decisions.Express ideas clearly and concisely in groups and one-to-one conversations; create an environment with open channels of communication.Show consistency among principles, values, and behavior; gain the confidence and trust of others.Assess strengths and development needs of employees; provide challenging development opportunities; provide relevant, timely feedback; mentor others.Work in situations involving uncertainty, shifting priorities, and rapid change; deal constructively with mistakes and setbacks; demonstrate flexibility.Convey information clearly and concisely through both formal and informal documents; adapt writing style to fit the audience.Demonstrate technical proficiency required to do the job; possess up-to-date knowledge in the profession; provide technical expertise to others.Initiate, develop, and manage relationships and networks; encourage collaboration and input from all team members; value the contributions of all team members; balance individual and team goals.Recognize own knowledge, skills, and abilities; respond to challenging situations with confidence; understand limits in self.Listen to feedback and input carefully; demonstrate attention to others; acknowledge and listen to differing perspectives in a group.Approach problems with curiosity and open-mindedness; offer new ideas, solutions and/or options.Pursue learning and self-development; actively seek feedback; transfer learning into next steps; set high standards of performance; drive for results and achievement.Maintains exceptional communication skills throughout all functions of client interaction, inter/intra departmental managers and fellow employees.Notify and coordinate with Manager when equipment repairs or replacements are needed.Participates in weekly Event Operations/Planning meetings that include Event Planning/Scheduling, Event Coordinators and other Event Operations personnel.Communicate and follow up with A/V Engineering on equipment repairs as needed.Consults with faculty and staff on the use of audio-visual equipment as needed.Maintains confidentiality of proprietary information by all Event Services personnel.Works with Manager on interviewing, selecting, and conducting interviews.This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position.Onsite presence required.Serves for ride-out, when required.EDUCATIONRequired: High school diploma or equivalent.EXPERIENCERequired: Five years of experience in a craft/trade, business operations, or administrative capacity to include two years of lead/supervisory experience. Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience. Must pass pre-employment skills test as required and administered by Human Resources.Preferred: Commercial experience in all areas of operational AV (Audio, Video, Networking, Live Sound) Leaning more toward the technical (field tech /field engineer) side.It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information
Requisition ID: 174000
Employment Status: Full-Time
Employee Status: Regular
Work Week: Days
Minimum Salary: US Dollar (USD) 68,500
Midpoint Salary: US Dollar (USD) 85,500
Maximum Salary : US Dollar (USD) 102,000
FLSA: exempt and not eligible for overtime pay
Fund Type: Hard
Work Location: Onsite
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No
Science Jobs: No
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