Desktop Support Analyst

Description We are in the manufacturing industry located in Houston, Texas, and we are offering a long-term contract employment opportunity for a Desktop Support Analyst. As a Desktop Support Analyst, you will be working in a lean team environment where you will be handling a variety of responsibilities including managing applications, asset management, and updates.Key Responsibilities: Manage and process customer applications in a timely and accurate manner Conduct endpoint analytics and management to ensure the smooth operation of digital touchpoints Utilize Microsoft SCCM to automate most configurations for traditional DTS Package apps and push out updates to ensure all systems are up to date Perform asset management duties to keep track of all company hardware and software Utilize scripting experience to automate various processes and tasks Handle various tasks related to windows servers and traditional DTS Resolve customer inquiries professionally and promptly Monitor customer accounts and take appropriate action when necessary Maintain accurate and up-to-date customer credit records. Requirements Proficient in Computer Hardware Experienced with Active Directory Familiarity with Configuration Management Understanding of Microsoft SCCM Knowledge of Microsoft Windows Server Ability to create and maintain Automation Scripts Bachelor's degree in Information Technology, Computer Science or related field Prior experience in a Desktop Support role in a Manufacturing industry Excellent problem-solving skills Strong communication skills, both written and verbal Ability to work in a team and independently Willingness to continuously learn and adapt to new technologies Flexibility to work in shifts if required Highly organized with strong attention to detail Ability to prioritize and manage multiple tasks simultaneously. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .