Community Service Inspector/TDO Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/4412824) Apply Community Service Inspector/TDO Salary $1,561.31 - $1,719.48 BiweeklyLocation Houston, TexasJob TypeFull TimeJob Number33333DepartmentHouston Public WorksDivisionTransportation & Drainage Operations (TDO)Opening Date03/07/2024Closing Date3/21/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEWApplications accepted from: ALL PERSONS INTERESTEDSection: Various/TDOReporting Location: VariousWorkdays & Hours: Monday - Thursday 6:00am - 4:30pmSubject to changeDESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONSPerforms inspections, writes reports and researches the enforcement and application of various codes, ordinances, and technical specifications. Performs inspections, identifies problem areas, and recommends solutions. Investigates all service requests and create work orders as needed within established deadlines. Complete minor repairs (i.e. small debris removal, install temporary barricades, etc.) Be proficient in the new computer technology and mobile electronic devices. Prepares and serves correction notices and may serve violation citations. Meets with the general public, civic groups, contractors, technical professionals, and businesses to respond to inquiries and resolve problems. Performs record-keeping activities to maintain filing systems, reports, and documentation. Researches and evaluates plans, specifications, codes, and property information. Participates in and attends various meetings with civic associations, businesses, and other groups. Prepares and submits various technical reports. Arranges transportation to and from work sites.WORKING CONDITIONS:The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds), and/or very long periods of walking on rough surfaces on a routine basis.This is a Department of Houston Public Works Emergency Management position at the Tier I Level.MINIMUM REQUIREMENTSEDUCATIONAL REQUIREMENTSRequires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.EXPERIENCE REQUIREMENTSOne year of experience related to customer service or an area of inspection to be performed is required.Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.LICENSE REQUIREMENTSRequires a valid Texas driver's license and compliance with the City of Houston's policy on driving. (AP 2-2).PREFERENCESPreference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. GENERAL INFORMATIONSELECTION/SKILLS TESTS REQUIRED NoneHowever, the department may administer a skill assessment evaluation.SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.SALARY INFORMATIONFactors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 16APPLICATION PROCEDURESOnly online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6036.If you need special services or accommodations, call 832-393-6036. (TTY 7-1-1)If you need login assistance or technical support call 855-524-5627.Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employment The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.Benefits include: Medical Dental Vision Wellness Life insurance Long-term disability Retirement pension 457 deferred compensation plan Employee Assistance Program 10 days of vacation each year 11 city holidays, plus one floating holiday Flexible schedules Professional development opportunities Transportation/parking plan Section 125 pretax deductions Dependent Care Reimbursement Plan Healthcare Flexible Spending AccountFor plan details, visit http://www.houstontx.gov/hr/benefits.html01 Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
02
What is your highest level of education completed?
Less than a High School Diploma/ GED
High School diploma/GED
Associates Degree
Bachelors Degree or higher
03
Do you have a valid/current driver's license?
Yes
No
I do not have a driver's license/My license is currently suspended or revoked
04
How many years of verifiable experience do you have in related customer service or inspection?
Less than 1 year
At least 1 year, but less than 2 years
At least 2 years, but less than 3 years
3 years or more
05
Please select the following software application you have experience using. (Check all that apply).
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
IMS/ Work Order System
None of the above
06
Do you have experience with the 311 process?
Yes
No
07
How many years of experience do you have processing service request and work orders using a mobile device (phone, Ipad, tablet)?
No experience
Less than 1 year of experience
1 - 3 years of experience
3 or more years of experience
08
Have you completely and truthfully answered the question on the application regarding employment gaps? (Failing to clarify employment gaps may result in the disqualification or delay of your application.)
Yes
No
Required Question