As an Advanced Field Service Engineer, you will perform installation, upgrades, maintenance, and repair of complex process information and control systems. You will attain and maintain certifications in specific system types as assigned and work directly with Honeywell’s Global Technical Support team as needed to resolve customers’ problems. You will act as the primary point of contact with Honeywell on technical matters for the customers to whom you are assigned, develop strong relationships with plant engineering and management personnel, and build deep knowledge of their systems. You will take a technical leadership role within the local service team, helping to train and mentor less experienced personnel.Key Responsibilities:
Systems maintenance and repair
Equipment/systems/software installation and commissioning
System migrations and upgrades
Customer relations
Parts and software ordering
Technical support coordination
Technical training and mentoring
BENEFITS OF WORKING FOR HONEYWELL:
Benefits – Medical, Vision, Dental, Mental Health
Paid Vacation
401k Plan/Retirement Benefits (as per regional policy)
Career Growth
Professional Development
YOU MUST HAVE:
High School diploma or equivalent
At least 5 years of experience with Honeywell control systems
WE VALUE:
Bachelor’s degree in Engineering or other technical discipline
At least two level 3 or higher Honeywell certifications, one of which must be level 4, or experience necessary to attain such certifications within six months
Previous customer service experience
Good written and oral communication skills
Good presentation skills
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.