We are seeking a Bilingual Customer Service Representative ( English/ Spanish speaker) to join our team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with inquiries, and promoting products and services.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Assist customers with product selection and purchases
- Process orders, returns, and exchanges efficiently
- Provide information about products, promotions, and pricing
- Handle customer complaints and resolve issues promptly
- Maintain a clean and organized work environment
Requirements:
- Excellent communication skills in English and Spanish is a MUST
- Proficiency in phone etiquette and customer service best practices
- Previous experience in retail sales or jewelry sales is a plus
- Previous Logistics is a plus
- Ability to conduct product demonstrations effectively
- Strong knowledge of retail math for transactions
- Multilingual abilities are advantageous
- Familiarity with stock management procedures is beneficial
- Experience in appliance sales or related fields is a bonus
Join our team as a Customer Service Representative to deliver outstanding service and support to our valued customers.
Job Type: Full-time
Pay: $41,337.00 - $44,725.00 per year
Benefits:
Employee discount
Shift:
8 hour shift
Day shift
Weekly day range:
Monday to Friday
9am-6pm
West Kitchen USA
1164 Jordan Ranch Blvd #100
www.westkictchen.us