Job Details

ID #54249619
Estado Texas
Ciudad Houston
Full-time
Salario USD TBD TBD
Fuente Texas
Showed 2025-07-30
Fecha 2025-07-30
Fecha tope 2025-09-28
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Bilingual (English/Spanish) Automotive Collections Representative

Texas, Houston, 77001 Houston USA
Aplica ya

Join our finance company team and help customers stay on track with their payments. If you’re a strong phone communicator who thrives on solving problems and collecting past‑due accounts, we want to meet you!

Position: Collections Representative (English & Spanish REQUIRED)

Hours: 9 AM – 7 PM, 5 days/week (on‑site)

Location: Houston, TX 77084

Compensation: Hourly + performance bonus (details in interview)

What You’ll Do

Make outbound calls and handle inbound inquiries to collect current and past‑due payments.

Negotiate payment arrangements, extensions, and rewrites while preserving customer relationships.

Log every call in the DMS and keep account notes up to date.

Work closely with Sales and Service to resolve issues and reduce delinquency.

Phone work is 80%+ of your day—be ready to talk!

What You Bring

Bilingual fluency in English & Spanish (required).

Minimum 1 year experience in collections, call‑center customer service, telemarketing, or insurance.

Calm, professional phone demeanor; able to de‑escalate tough conversations.

Basic computer/data‑entry skills; familiar with DMS or collection software a plus.

Reliable transportation to our 77084 location; punctual and accountable.

Why Join Us

Team that values bilingual talent—your Spanish matters here.

Training on our in‑house finance process and software.

How to Apply

Call or text: 281‑217‑8151

Email resume

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