We are a thriving Buy Here Pay Here (BHPH) car dealership, dedicated to providing exceptional service to our valued customers. Our dealership focuses on the Hispanic market, and we pride ourselves on creating a welcoming and supportive environment for all. We are looking for a dynamic and bilingual Front Office Manager to join our team.
Job Description:
As the Front Office Manager, you will be the face of our dealership, ensuring smooth day-to-day operations. Your responsibilities will include managing collections, maintaining accurate filing systems, assisting customers with financing options. Prior car dealership experience is highly desirable.
Key Responsibilities:
-Manage and oversee front office operations, ensuring a positive customer experience.
-Handle collections and maintain accurate records of payments and accounts.
-Assist customers with financing options and provide clear, concise information.
-Maintain organized filing systems for easy retrieval of documents.
-Ability to quickly learn and adapt to new software.
-Utilize Google Sheets for data entry, tracking, and reporting.
-Provide bilingual support (English/Spanish) to cater to our diverse clientele.
-Collaborate with sales and service teams to ensure seamless operations.
Qualifications:
-Bilingual (English/Spanish) is required.
-Quick learner with the ability to adapt to new software and systems.
-Proficiency in Google Sheets is a must.
-Prior experience in a car dealership is a plus.
-Strong organizational and multitasking skills.
-Excellent communication and interpersonal skills.
-Ability to work independently and as part of a team.
Why Join Us?
-Competitive salary based on experience.
-Opportunity to work in a supportive and inclusive environment.
-Gain valuable experience in the automotive industry.
-Be part of a team that values and respects its employees.
How to Apply:
If you are a motivated and bilingual individual with a passion for customer service and automotive industry experience, we want to hear from you! Please email your resume and a brief cover letter.