At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.Our Modern, Flexible Workplace:We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.Summary of the Job:The Personal Banker, Customer Care is accountable to develop customer relationships, participate in business development activities and act as a subject matter expert in financial products. The role is also responsible to assist with sales development, coaching and guidance in regards to selling techniques, new products, implementing customer contact campaigns, and other business development activities.About This Role:Seeking a team oriented, positive and outgoing professional for a Personal Banker role at FNBO!What’s in it for you?FNBO has a focus on a superior employee experience that goes hand in hand with our superior customer experience!All Full Time and Part Time Employees are eligible for benefits including:
Competitive Pay
401k Match
Paid time off and paid holidays
Medical/Dental/Vision/Life/Disability/Flex Plans
Employee Wellness Program
Career development/Training/Career coaching/Job shadowing
Tuition Assistance Program
Employee banking benefits and other discounts
Culture of recognition and rewards from executive leadership/managers/peers/business partners
FNBO green Converse shoes to celebrate your 1 year anniversary – “We walk in our customers’ shoes!” Why should you choose FNBO? FNBO has a history of doing what's right for our customers and the communities we serve. This sixth generation family-owned business has become the largest privately-owned bank in the United States and has been serving customers for 160 years. FNBO is proud to be committed to our core values of Integrity, Respect, and Passion. The spirit of teamwork has remained a key ingredient of FNBO’s formula for success throughout our 160+ year history. We have fun, celebrate our wins, and strive for success. We care about our employees’ well-being personally and professionally. What will you be doing? The Personal Banker role is a great opportunity to impact customer’s lives and improve their financial futures. This role offers recognition and monetary compensation for excellence in customer service and sales. Personal bankers not only develop customer relationships in their branches, but may also participate in business development, and act as a sales resource for branch staff. They assist the branch management team with sales development (including outbound calling to existing and potential customers), coaching and guidance to branch employees in regards to selling techniques, new products, implementing customer contact campaigns, and other business development activities. They must demonstrate referral leadership and consistently introduce customers to Business Banking, Mortgage Lending, Investment Planning, First Bankcard, and other referral partner services in order to build customer relationships. Personal Bankers also provide operational support on an as needed basis and perform teller duties based on business needs. The Personal Banker role must also comply with all bank policy, regulations and laws. We seek individuals with a friendly, positive attitude; who take pride in their work and are committed to a common set of values outlined in our Operating Philosophy. We are looking for individuals who enjoy being members of a team. Personal Bankers will develop their skills by participating in training activities and work with their team to achieve individual and team success. Join the FNBO team today! Personal Banker Qualifications: 1. Desire to meet the financial needs of our customers and community2. Proven success in sales role3. Demonstrated customer service skills4. Excellent oral and written communication skills5. This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results. Desired Qualifications: 1. Bachelor's Degree or equivalent work experience2. Previous experience in a retail banking environment3. Critical thinking and creative problem solving skills FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer -Member FDIC
The Ideal Candidate for This Role:Customer focus, Teller experience, Banking experience.Registration Requirement:This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.Equity, Diversity, & Inclusion:FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.See the full FNBO Equity, Diversity, & Inclusion Statement here (https://www.fnbo.com/about-us/inclusion-diversity/)All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeoposter.pdf) to download 'EEO is The Law' Self-Print PosterClick here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeoposterfederalcontractors.pdf) to download 'EEO is The Law' Supplement for Federal ContractorsClick here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeoposterginasupplement.pdf) to download 'EEO is The Law' GINA SupplementApplication Deadline:All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.Grow Your Career with FNBO!For more than 165 years, our holding company - First National of Nebraska - has grown to nearly 5,000 employees with locations in eight states and $30 billion in assets. We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota, Texas and Wyoming.First National Bank of Omaha (FNBO) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve. Whether you're just beginning your career or taking it to the next level, you'll find your fit here.Remote Openings (https://firstnational.wd5.myworkdayjobs.com/en-US/fnbocareers?locationHierarchy1=9446be3b2387018af7702571c8009493)Bilingual CareersInternships (https://firstnational.wd5.myworkdayjobs.com/en-US/fnbocareers?q=internship) & Trainee Program (https://firstnational.wd5.myworkdayjobs.com/fnbocareers?q=trainee%20program)FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations, regardless of but not limited to their age, race, color, ethnicity, gender, gender identity, sexual orientation, disability, religion or military status. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.See the full FNBO Equity, Diversity, & Inclusion Statement here (https://www.fnbo.com/about-us/inclusion-diversity/)FNBO endeavors to make our site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Solution One via either email or phone using the contact information below.Online (Primary Response Hours: M-F, 8a-5p Central)
Phone (Available: M-F, 10a-2p; Central)
(855) 470-3777
(402) 602-3777