OverviewBaylor Scott & White Institute for RehabilitationLocation: Frisco, TX (Coit)Patient Service Specialist (PSS)Hours: vary M- F between 7am - 7pmPRN – FloatCandidate will be required to travel to multiple outpatient clinics.Area of Coverage: Frisco, Aubrey, Prosper, The Colony, Anna, McKinney, Allen and PlanoPRN rate: $21.00 per hourResponsibilitiesSeeking candidate who can provide outstanding customer service and attention to details in a fast paced environment. A team player who is flexible, organized and adaptable and able to travel between clinics. We process referrals, schedule patients complete intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and re-scheduling patients, billing reports, closing report and other task as needed.
Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
Collects towards patient responsibility at each visit.
Scan and maintain medical documents.
Reconciles and posts charges daily and other reporting to ensure clean claim processing.
Responds to all request for information from patients, other department and physicians.
Maintains office, orders supplies and manages mail.
Willingness to adjust schedule to center needs.
Travels Attends all mandatory meetings and in-service education programs.
Travels to non-home location center or other site for coverage when necessary.
Qualifications
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
Additional DataSelect Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/317092/patient-service-specialist-medical-front-office/job?mode=apply&apply=yes&iniframe=1&hashed=1374627814)Share this jobLocation US-TX-FriscoExperience (Years) 1Category Administrative - Administrative ServicesStreet Address 5375 Coit RoadCompany Baylor Scott & White Institute for Rehabilitation - OutpatientPosition Type Per Diem