Job Description:
Applying detailed industry/product knowledge and functional expertise, a Licensed Investment Operations Representative will:
Processing various account update including money movements and miscellaneous operations request for managed, brokerage, and direct at fund accounts.
Resolve and respond to advisor/client inquiries communicating concepts and strategies in simple and easy to understand terms.
Research complex issues and resolve working within the department, outside the department, and field office.
Use strong decision-making skills to ensure the client’s best interest is protected with minimal corporate exposure.
Focus on identifying, developing, and implementing opportunities to improve the client and advisor experience through process improvement and training.
Assemble, organize, and report on production and quality information to identify trends and collaborate to improve processes.
Monitor the regulatory landscape to identify potential issues that may affect First Command's clients and advisors as they relate to changing industry rules and procedures.
This position will involve rotation of job responsibilities for purposes of cross-training and career development
Skills:Series 7, Series 63, Financial Services, Series 24, Computer Skills: Excel, Teams, Microsoft Additional Skills & Qualifications:
Handling workload to meet same day service level standards while focusing on accuracy and effectively balance priorities, quality, and productivity
Analytical, data-mining, and problem-solving skills with the ability to analyze trends and identify and communicate problems or concerns.
Ability to work mandatory overtime when required.
Demonstrate confidence, skill, and professionalism needed to resolve critical issues in a manner that strengthens the client relationship and mitigates risk for the firm.
Knowledge of Agile and /or Lean methodology
Executes with a sense of urgency, a drive to make an impact, and a high level of self-confidence.
Must be able to work well in high pressure situations and elevated workloads.
Pay and BenefitsThe pay range for this position is $72000.00 - $72000.00About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.