Job Details

ID #51618310
Estado Texas
Ciudad Euless
Full-time
Salario USD TBD TBD
Fuente Texas Health Resources
Showed 2024-05-03
Fecha 2024-05-04
Fecha tope 2024-07-03
Categoría Etcétera
Crear un currículum vítae
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Customer Service Lab Specimen Processor- Full Time, Nights

Texas, Euless, 76039 Euless USA
Aplica ya

Lab Specimen ProcessorNightsSeeking a skilled Lab Specimen Processor. Is that you?Work location: 251 Westpark Way Euless TX 76040Work hours: Full Time Monday through Friday 9:30am - 6:00pmDepartment highlights:· 4-person team working together to resolve lab specimen issues and help our clinic staff serve our patients· No weekends or holidays· Rotating weekly schedule to keep job duties fresh.Here’s What You NeedEducation

High school diploma or equivalent is required .

Experience

6 months of customer service experience is required or

6 months of experience in a high-volume testing laboratory and data entry is required

What You Will Do· SPECIMEN PROCESSING:o Receives specimens from clinics as the courier drops them off.o Ensures correct data entry as each specimen is received into the lab software system.o Checks for proper name, collection date, and correct samples.o Prepares all send out specimens for pick-up to reference labs and ensures proper handling of specimens according to in-house or reference laboratory protocols.o Create electronic manifest in LIS.o Sorts all in-house labs to various departments, placing specimens in appropriate racks.o Documents all samples that do not meet quality criteria on the sample rejection log.o Follows laboratory processing procedures at all timeso Prepares cooler/dry ice in a manner that is consistent with the safe handling of dry ice that is outlined in the Texas Health Physicians Group Laboratory dry ice procedure.· PRINCIPLE RESPONSIBILITIES:o Investigates problem orders from the clinics and provides necessary corrective action. Documents all actions taken on problem log.o Pull samples for add-on testing and ensures proper paperwork is received from ordering physician to document the add-on request.o Ensures that all specimens to be sent to reference labs meet testing criteria.o Cleans individual work area at the end of the evening and documents on the cleaning logo Cleans/documents centrifuge maintenance as required by CLIA/CAP.o Restocks work area at the end of the shift.o Notifies supervisor when running low on inventory/supplies before it runs out.o Disposes of biohazard waste in a manner that is consistent with the Texas Health Physicians Group Laboratory Biohazard Trash disposal policy.o Helps to scan additional samples into SSR when necessary.o Completes all assigned tasks by the completion date requested by laboratory management.o Notifies the supervisor/manager of any problems or issues that require escalation.o Scan reqs into media software; perform and document periodic checks to ensure scanning is successful.o Interpret and update pathology requisitions with POST OP notes from physician/surgery centero Accession and add/combine tissues in LISo Separately manifest to allow for specimen tracking to Quest for all tissueso Identify source discrepancies and leave for Lab Administrator to review/resolveo File pathology slides in file roomo Review/reconcile/send out any slides for outside consulto Scan all notes and supporting documentation into SOFT using Media program· QUALITY REQUIREMENTS:o Participates in the annual competency assessment challenges and receives a satisfactory mark for passing the challenge.o Maintains the integrity of patient confidentiality that is consistent with the HIPAA policy.o Works in a manner that is consistent with the Texas Health Physicians Group Laboratory Quality Management system.o Minimizes data entry errors and corrects reports that are the result of inaccurate data entry or labeling.o SAFETY STANDARDS:o Adheres, at all times, to Universal Precautions guidelines when working in the laboratory.o Abides by the guidelines of the Chemical Hygiene Plan when working with chemicals in the laboratory.o Adheres to all safety standards and SOPs.o Becomes and stays familiar with the Hazard Communication regulations.o Follows all OSHA safety guidelines when working in a testing environment.o Follows Texas Health Physicians Group Laboratory ergonomic policy to minimize the potential for MSDS.· NIGHT SHIFT DUTIESo Sorts incoming samples from clinics accordinglyo Each processor should be capable of processing 350-400 requisitions/shift with extensive attention to detail with no errors/mistakes. subject to change based on workload (10 processors = 3500 reqs per night)o Identify clinic errors for sample submission and take appropriate corrective action.o Provide feedback to quality manager regarding patterns of incorrect sample submission for investigation.o Identify incorrectly labeled samples and work with the supervisor for possible resolution to avoid TAT delays.o Use coordinated judgment with supervisors to resolve sample issues on Friday to avoid time related sample rejection due to short sample stability.o Perform data changes for samples collected at Quest PSC in a timely manner.o Troubleshoot PSX stamps for specimen reconciliation when discrepancies occur.o Consult Quest website for alternate test codes for troubleshooting problem orders.o Perform end of the night reconciliation of duties for tissue, micro, PAP'sAdditional perks of being a Texas Health Employee· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.· A supportive, team environment with outstanding opportunities for growth.· Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.· Do you still have questions or concerns? Feel free to email your questions to [email protected] .#LI-TJ1Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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