Looking for a motivated, reliable, well versed person who can take initiative in aiding in the daily tasks of working in an insurance agency. Respond promptly to customer inquiries via phone, email, and in-person interactions,
Provide accurate information about insurance products, coverage options, and policy details
Assist clients with policy changes, claims processing, and billing inquiries
Handle customer complaints with professionalism and strive for effective resolution
Maintain detailed records of customer interactions and transactions
Collaborate with other team members to ensure seamless service delivery
Identify opportunities to upsell or cross-sell additional insurance products to existing customers