Vacancy caducado!
Grow your career in customer service!
We have several openings for Bilingual Customer Service Representatives. The Bilingual Customer Service Representative receives inbound calls from customers regarding billing, account balance, and payment information as well as general services to both English- and Spanish-speaking customers.
This is an excellent opportunity with a growing company that offers competitive wages and room for advancement!
For immediate consideration, visit our office at 7300 Viscount Blvd., El Paso, TX, on April 10, 11, 17, or 18 between 9 a.m. and 3 p.m., or call (915) 779-6644.
Be sure to register by clicking Apply Now to secure your appointment!
Responsibilities:
Processes customer orders and payments
Maintains customer database, updates data, and makes necessary changes
Determines/understands customers' needs with strong objection/response handling
Manages customer queries/complaints
Navigates multiple computer applications while interacting with the customer
Listens to, understands, and provides solutions for client's needs
Requirements:
Candidate must have a High School diploma or GED
Excellent written / verbal communication and customer service skills and proficiency in Windows based applications
Ability to meet training standards and flexibility to work various shifts including evenings is required
Ability to engage with clients - begin a conversation, anticipate questions, actively share information using plain language, build rapport, and handle objections
Comfortable receiving ongoing performance feedback and coaching
Comfortable with ongoing change and learning new technology/processes
Compensation & Schedule:
Salary: $11.00 /hour
This is a full-time position. Shift/Schedule: 8 hour shifts between 6 am and 9 pm Monday to Friday
Some flexibility in hours is allowed, but the employee must be available during the "core" work hours; must work 37.5 hours each week to maintain full-time status
Vacancy caducado!