Transportation Dispatcher
Rapidly growing aggregate hauling company seeking a dependable, on-site Dispatcher to function as a communication point for our trucks.
2 years’ experience required.
Responsibilities –
Oversee the scheduling, dispatching and routing of drivers
Enter truck, driver and load information to software and spreadsheets
Track loads and drivers
Communicate with drivers at regular intervals throughout each job
Identify potential service failures and work with the drivers to resolve issues
Communicate customer needs, and work with maintenance to resolve mechanical issues and reduce downtime, when necessary
Adjust dispatch plans and reallocate drivers as necessary to meet service needs (breakdowns, lateness ect.)
Maintain Proper personal/vacation time requests for drivers
Manage customer complaints and resolve any issues related to dispatch operations
Prioritize calls according to urgency and importance
Develop and implement strategies to improve the efficiency and effectiveness of dispatch operations
$20.00 -$25.00/hour depending on Experience