C&T TOWING is a reputable towing and roadside assistance provider dedicated to helping our community with reliable and safe vehicle recovery and transport services. We pride ourselves on delivering excellent customer service and quick response times to ensure our clients are back on the road as soon as possible.
Job Summary:
We are seeking a skilled Tow Truck Operator to join our team. The ideal candidate will be responsible for responding to dispatch calls, safely operating tow trucks to recover or transport vehicles, and providing roadside assistance. This role requires professionalism, excellent driving skills, and a strong commitment to customer satisfaction.
Responsibilities:
Respond promptly to dispatch calls for towing, recovery, and roadside assistance.
Safely load, secure, and transport vehicles using a variety of tow trucks (flatbeds, wheel-lifts, etc.).
Assist with minor roadside services, such as jump-starts, tire changes, and lockouts.
Accurately track and record mileage, times, and services provided on each job.
Communicate effectively with dispatchers and customers to provide updates and estimated arrival times.
Conduct routine inspections of tow truck equipment to ensure safety and functionality.
Follow all safety protocols and regulations during vehicle recovery and transport.
Maintain a clean, professional appearance and uphold high standards of customer service.
Qualifications:
High school diploma or equivalent.
Valid driver’s license with a clean driving record; CDL preferred but not required.
Proven experience in towing or vehicle recovery preferred.
Ability to operate towing equipment safely and effectively.
Strong problem-solving skills and ability to work independently.
Physical ability to lift and secure loads, work in various weather conditions, and stand for long periods.
Excellent customer service skills, with a professional and courteous demeanor.