Remote (US-based)
Are you a retired software engineer looking for a flexible role? Our US-based software development agency is seeking a seasoned professional to join our team as a Call Supporter/Manager.
Responsibilities:
Technical Support: Provide expert technical assistance to clients via phone and email.
Problem Solving: Diagnose and troubleshoot software issues, offering solutions and guidance.
Team Management: Oversee a team of software developers, ensuring efficient operations and customer satisfaction.
Knowledge Sharing: Mentor and train team members on new software features and technologies.
Qualifications:
Extensive experience as a software engineer
Strong problem-solving and troubleshooting skills
Excellent verbal and written communication abilities
Ability to work independently and as part of a team
A passion for helping others and providing exceptional customer service
Benefits:
Flexible work arrangements (remote)
Competitive compensation
Opportunities for professional growth and development
If you are a retired software engineer looking for a rewarding and challenging role, we encourage you to apply. Please submit your resume and a brief cover letter to [email protected] or (267) 214-1939