Company Information:
Family Owned and Operated Propane Gas Company serving North Texas since 1978.
Our office is in Rockwall County.
CSR Position:
The Customer Service Representative (CSR) is a busy multifaceted position that requires a dynamic personality to manage day-to-day front office activities. The CSR also works in conjunction with the Service Department as well as the Delivery Drivers to ensure exceptional customer service.
Examples of Daily Activities:
Answering multiple phone lines and handing customer requests.
First Line of support for customer needs.
Adhere to assigned schedules and perform required tasks.
Problem solve and resolve customer issues.
Take orders, perform data entry, and greet walk in customers.
Provide quotes, assist with customer installations and service work.
Excel proficiency is a plus, working knowledge of Microsoft Word and Back Office Software.
Qualifications / Requirements:
High School Diploma / GED
Communication Skills
Ability to work and interact well with others.
Ability to resolve customer issues while remaining professional and calm.
Detail Oriented and ability to focus in a fast paced environment.
Bilingual is not a requirement but is an advantage.
SMOKING IS PROHIBITED ON SITE
Compensation:
Sign On Bonus
401 K
Paid Holidays
Paid Vacation
Medical Insurance