Job Details

ID #54207944
Estado Texas
Ciudad Dallas / fort worth
Full-time
Salario USD TBD TBD
Fuente Texas
Showed 2025-07-22
Fecha 2025-07-22
Fecha tope 2025-09-20
Categoría Admin/oficina
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Customer Service Coordinators - Lighting, Electrical, Construction

Texas, Dallas / fort worth, 75201 Dallas / fort worth USA
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Come join our next training class on August 4th! APPLY TODAY for interview. The ideal candidate will be extremely professional, have excellent customer service skills, strong verbal and written communication skills and be proficient in MS Excel and Outlook. This is a very stable company with a strong and diverse work culture and work/life balance.

Recent college graduates are encouraged to apply! This onsite, temp to perm position has lots of growth potential and great benefits when you become a full-time, permanent employee!

Schedule: M-F, 8:00AM -5:00PM

Payrate is $19.00-21.00/hr DOE

RPC's client is one of the nation's largest single-source providers of lighting and electrical products, services, construction and energy management solutions. They are located near Walnut Hill Lane and 35 in Dallas.

Job Description:

Enter and dispatch work orders

Ensure that work orders have been received by subcontractors, and verify the

scheduled time and date of the work

Call subcontractors 24 hours after the scheduled completion date to verify

completion or update the status

Enter accurate and complete notes in the system regarding correspondence

with customers and subcontractors

Act on all incoming phone calls and faxes

Closing all service calls in the system when work is complete

Update customer web based portals

Acquire necessary materials in order to fully complete the job

Effectively manage the dashboard and maintain customer as well as company's

requirements

Other duties as assigned.

Requirements:

High school diploma or equivalent

Minimum of one year of experience in call center environment with multiple phones lines and customer service. Will also consider recent college graduates

Valid Driver's License

Must be able to pass drug and background screen

Ability to multitask on dual monitors with multiple systems while staying organized

Strong verbal and written communications skills

Positive customer service skills

Experience in lighting and electrical a plus

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