DescriptionIntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Supervisor Transplant Financial Services with Medical City Dallas you can be a part of an organization that is devoted to giving back!BenefitsMedical City Dallas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Medical City Dallas family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Supervisor Transplant Financial Services to help us reach our goals. Unlock your potential!Job Summary and QualificationsThe Supervisor is responsible for supervision of daily operations of the department.What you will do in this role:
Provides leadership over direct reports in order to meet and exceed organizational/departmental expectations. This includes, but is not limited to conflict resolution, staff learning, following policy and procedure and effective communication. Resolves patient, staff and physician concerns effectively. Coaches staff effectively.
Ensures that new staff is precepted and evolve in a competent manner. Takes initiative and follow-through with competency for staff.
Performs and maintains expertise within the scope of Transplant Financial Services. Follows job specific responsibilities/standards for social worker for assigned population. Assure same with social work staff.
Performs quality analysis, identifies and resolves issues in the Financial Approval, Coordination and Coverage functions of the department.
Performs quality analysis, identifies and resolves issues in the Billing & Reimbursement (MSO) functions of the department.
Implements and maintains department processes and procedures.
Manages staff scheduling and payroll duties.
Writes and/or revises policies and procedures as necessary.
Completes staff yearly evaluations.
Assists the Director with all departmental functions in support of the hospital mission, vision, facility and department goals.
What qualifications you will need:
Bachelor’s Degree Required
Minimum 5 years medical insurance benefit coverage assessment, processing & invoices; including HMO and PPO experience
Experience in an acute care facility, managed care contracting strongly preferred
Advanced reasoning, mathematics, oral & written communication skills
Knowledge of provider networks
Medical terminology and working knowledge of commercial and Medicare benefit coverage Strong problem-solving and organization skills.
Medical City Dallas is recognized for its advanced medical facilities and commitment to excellence in patient care. We are an 895+ bed tertiary care center. Our medical team consists of more than 1,500 physicians, many are recognized as the world's best in their specialties. Patients travel to Medical City Dallas from all over the United States and from other countries. We offer sophisticated treatment by our 400+ in-house physician specialists. Medical City Dallas has a full-service adult hospital and pediatric hospital. We have separate adult and pediatric emergency rooms, outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures to accommodate patient needs. As a part of the Medical City network of hospitals, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderBe a part of an organization that invests in you! We are reviewing applications for our Supervisor Transplant Financial Services opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.