Our CompanyAmerita OverviewAmerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals The Dietitian Manager is responsible for the development and implementation of clinical and operational activities to promote a quality, cost-efficient and customer-focused enteral processing program. The Manager oversees the nutritional support teams, which may include Dietitians, Nutrition Support Dietitians and Enteral Tech Supervisors. This role is responsible for the development of clinical and business strategies and implementation of plans to ensure patient service levels are met, business partners are responded to timely, and orders are filled accurately, timely, and appropriately. NOTE: Hybrid role, working and supporting the Central Time Zone 9:30a - 6:30p Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance 401(k) Retirement Plan with Employer Match Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability Employee Discounts Tuition Reimbursement Paid Time Off & Holidays Responsibilities
Responsible for managing nutrition support teams and processes
Directs the day-to-day nutrition program nutritional team operational activities
Evaluates staffing needs
Oversees interviews, hiring and training of new staff
Performs annual evaluations and other manager related activities
Works closely with the team to assure competence, compliance with policy and cost efficiency
Responsible for leading and supporting a high quality, service oriented, cost-effective multidisciplinary nutrition support team
Works with the Director of Nutrition Operations to define and implement action plans to continually improve the operational and clinical oversight of the parenteral and enteral nutrition operating model
Oversees productivity of and staff, ensuring Key Performance Indicators are met
Serves as a mentor to nutrition clinicians and provides guidance and developmental support as necessary
Implements and evaluates the nutrition support program model
Identifies opportunities for improvement and in-servicing patients and implements those improvements
Responsible for scheduling for direct reports
Monitors operational nutrition support key indicators such as: patient census accuracy, reports, Continuous Quality Improvement (CQI) data, patient satisfaction results, job competence, nutrition assessments, performance improvement activities, working on time, call center phone metrics, delivery ticket confirmation
Overall responsibility of ensuring patients are served well by the nutrition support team, in a cost effective manner (e.g., labor, formulary compliance, inventory and reimbursement) while providing clinical differentiation in the marketplace
Develops, implements, and evaluates continuing education, orientation, training and in-service education programs in coordination with corporate, and clinical and sales management teams
Qualifications
Registration with the Commission on Dietetic Registration (CDR) and license/certification in the state of residence preferred, as appropriate with at least 5 years of nutrition support work experience
Advanced degree in nutrition, business or management preferred
For dietitians, certification in Nutrition Support through ASPEN, within one year of hire
Familiarity with Medicaid, Medicare and Commercial Payer reimbursement requirements
Understanding and familiarity with use of CPR
At least 7 years of management or home infusion experience
At least 7 years of experience in direct or indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members
Experience in managing teams across business units
Intermediate level experience with Word, Excel and PowerPoint required
Experience applying knowledge in planning, organizing, implementing and evaluating clinical programs that will meet the needs of the Enteral COE and communities served
Experience educating and empowering staff to implement nutrition service processes
Excellent interpersonal, analytical and written/verbal communication skills required
High degree of integrity, trust and confidentiality required
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
About our Line of BusinessAmerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visitwww.ameritaiv.com. Follow us onTwitter (https://twitter.com/AmeritaIV) and LinkedIn (https://www.linkedin.com/company/amerita-inc/) .ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-TX-DALLASID 2024-144153 Line of Business Amerita Position Type Full-Time