Manager – HR Operations

The Regional HR Operations Manager is responsible for overseeing the HR operations function, ensuring efficient HR service delivery and adherence to IQ-EQ's policies and procedures. This role involves managing HR payroll and benefits for the region, maintaining accurate people data, and ensuring compliance from a legislation and regulatory point of view.  Onboarding  Oversee full onboarding cycle including new hire orientation  Coordinate with Recruiting department on offer process and candidate questions Assist recruiting with resource planning and position postings Ensure completion of electronic I-9 verification process and other required documentation  Maintain comprehensive and accurate employee records Identify issues and develop solutions to ensure positive employee onboarding experience  Payroll Management Manage the payroll review cycle and submission process, ensuring payroll is accurate, timely, and compliant Oversee payroll system setup, maintenance, and integration with other HR systems Support and back up Payroll Associate as needed  Benefit Administration Administer benefits including implementation of new benefit programs and processing employee enrollments  Oversee annual benefit open enrollment  Facilitate the resolution of benefit related issues and questions  Analyze plan design and costs to optimize plan efficiency Collaborate with benefit brokers and vendors to ensure successful benefit administration  HR Operations Maintain and ensure accuracy and integrity of HR data in SAP HR, Paylocity, and other relevant systems Administer employee changes such as promotions, pay changes, etc. Provide day to day support and advice on HR operations to Payroll and HR leads  Deploy annual companywide HR trainings and ensure compliance  Generate HR data reports as needed  Understand and communicate company policies and procedures Address and resolve employee queries and issues related to HR operations  Implement best practices to enhance HR operational efficiency  Oversee offshore HR administrative resource  Other projects and tasks as assigned