Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good! Job Description:Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!The American Red Cross is currently seeking a Development Operations Coordinator to support the North Texas Region. Hybrid- Work in office 2-3 times a week in Dallas, TX WHAT YOU NEED TO KNOW: We are looking for a Development Operations Coordinator who will lead efforts to support funding growth development through data analysis, systems training, reporting, data hygiene and strategic implementation of gift processing procedures.WHERE YOUR CAREER IS A FORCE GOOD:
Identify gift adjustments and/or gift requests to support accuracy of revenue.
Analyze and provide data and reports to assist in operational reviews, monitoring activity initiatives.
Gift processing to include cross-functional collaboration to ensure accurate execution of check processing/bundling procedures are followed and understood.
Data system updates to ensure quality by creating new accounts, requesting account merges and making other needed updates. (Salesforce)
Support portfolio updates by transferring accounts/contacts to the appropriate relationship manager, inactivating/adding new accounts to ensure portfolios are reflected for each role.
Monitor upcoming and past due solicitations, share information to ensure data is updated appropriately.
Assist with onboarding of new fundraisers, serve as the primary systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in the system.
Serve as the liaison to key national contacts for data systems, gift processing and research. Support tracking large budgeted monthly gifts reflected in the revenue budget to support forecasting.
Lead volunteers who perform data entry and data-related projects for development team.
WHAT YOU NEED TO SUCCEED:
Associate degree or equivalent required
Minimum 7 years of related experience or equivalent combination of education and related experience required.
Good interpersonal, verbal, and written communication skills.
Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com).
Travel: May travel some and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to sit; use hands to handle or feel and talk or hear.
Frequently required to reach with hands and arms.
Required to stand; walk and stoop, kneel, crouch, or crawl.
Frequently lift and/or move 15 to 30 pounds.
May require ordinary ambulatory skills sufficient to visit other locations.
The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic).
Ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time.
Overall mobility is essential.
It may also include driving a vehicle and working under challenging conditions.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
Strong Salesforce or CRM experience.BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO + Holidays
401K with 5% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Interested in Volunteering?Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf)