Customer Service Representative

Job DescriptionWe are seeking a detail-oriented and customer-focused Customer Service Representative to assist clients by addressing inquiries, resolving issues, and providing accurate information. The ideal candidate will have strong communication skills and the ability to handle customer interactions efficiently and professionally.ResponsibilitiesRespond to customer inquiries via phone and email in a timely and professional manner.Provide accurate information about products and services.Resolve customer complaints and escalate complex issues when necessary.Maintain detailed records of customer interactions and transactions.Collaborate with internal teams to ensure customer satisfaction.Process orders, returns, and exchanges as needed.Stay updated on company policies and procedures.