Communications Agent

Job DescriptionLab Connect Bizz is seeking a professional and detail-oriented Communications Agent to join our team in Dallas, TX. The ideal candidate will be responsible for facilitating effective internal and external communication to support our company’s operations and service goals. This is a client-facing position that requires excellent written and verbal communication skills and a strong ability to manage multiple tasks in a fast-paced environment.ResponsibilitiesHandle inbound and outbound communications with clients and partners via phone, email, and written correspondenceMaintain accurate and up-to-date records of communications and client informationAssist in drafting professional emails, reports, and internal memosCoordinate with different departments to ensure message consistency and claritySupport administrative and operational communication needsMonitor and follow up on client inquiries to ensure satisfaction and timely resolutionEnsure all communication complies with company standards and policies