Vacancy caducado!
Description
Position Summary: Manages, maintains, documents, implements, and supports assigned software applications.Essential Duties and Responsibilities: Specific duties of this position include, but are not limited to: Provide 1st, 2nd and 3rd tier support for firm approved applications. Advanced Microsoft Office Skillset - Certifications in Word and Outlook preferred. Office 2016preferred. Manage the entire life cycle of application deployments. Installation, testing, deployment,support, and upgrades. Maintain an in-depth understanding of the needs and issues of customers, departments andpractice groups. Maintain an in-depth knowledge of assigned application sets. Create and maintain application documentation and inventory. Monitor support issues related to the assigned applications. Coordinate upgrades and patches using proper project management techniques and keeping theIT Department and user community informed. Troubleshoot application problems, acting as liaison between the Firm and any applicationvendors that may be engaged to resolve issues.Knowledge, skills and abilities required: Thorough knowledge of complex automated information systems management as normallyacquired through a Bachelor's degree in MIS, computer science or business administration or,the equivalent experience. Ability to travel via private or public conveyance as may be required for support role. Interpersonal skills necessary to communicate and follow instructions effectively from a diversegroup of clients, attorneys and staff to provide information with courtesy and tact. Interpersonal skills necessary to communicate in person, by e-mail and telephone to provideinformation with courtesy and tact. Due to the time-sensitive nature of the work and the limited availability of replacementpersonnel, regular full-time attendance, including being available to work unscheduled overtimehours, is an essential function of the position. Other duties as assigned by the employer. Physical requirements are:o Sightedo Good hearing and clear speaking voiceo Dexterity with hands and fingerso Must be able to lift light weights such Requirements Microsoft Office, Microsoft Outlook Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).Vacancy caducado!