About Us
At El Rio Grande Latin Market, we are a forward-thinking marketing firm dedicated to providing exceptional service and innovative solutions to our clients. We’re seeking a proactive and enthusiastic Customer Service Representative to join our team. If you’re passionate about helping others, enjoy problem-solving, and want to grow your career in a collaborative environment, we’d love to hear from you!
Key Responsibilities
Engage with clients via phone, email, and chat, providing timely and professional assistance.
Offer detailed information about our marketing services and solutions.
Resolve client inquiries and issues efficiently, ensuring satisfaction.
Maintain accurate records of all interactions and transactions using our CRM system.
Collaborate with the marketing team to understand client needs and deliver tailored solutions.
What We’re Looking For
High school diploma or equivalent (Bachelor’s degree preferred).
Previous experience in customer service, preferably within the marketing industry or related fields.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and keen attention to detail.
Proficiency in CRM software and Microsoft Office Suite.
Ability to multitask and work efficiently in a fast-paced environment.
Salary : $23-37 per hour
If you are interested to get more information , please Text or SMS +1 (469) 930-3899. Hope to see you soon.