Vacancy caducado!
Guest Service Agent Needed
All Shifts
7am to 3pm
3pm to 11pm
11pm to 7am
Responsibilities
Greet and welcome all guests approaching the Front Desk in accordance with Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all policies.
Be aware of all rates, packages and special promotions
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Please apply in person
Wyndham Garden Hotel
2829 Texas Ave.
College Station, TX 77845
Or send resume to
NO PHONE CALLS
Vacancy caducado!