The ideal candidate will direct and oversee all aspects of lending activity for the Credit Union and ensure effective and efficient operations and quality of member service. Ensure compliance with lending policies, procedures and state and federal regulations. Oversee the regular operation of the collection department. This position requires experience in the financial services industry, management experience with an equivalent mix of education and experience.
Responsibilities
Ensure that all lending activity adheres to loan policies, procedures, and meets federal and state regulations.
Review loan approvals and denials to ensure quality and that lending policies are followed. Work directly with CEO for any lending exceptions.
Develop, analyze, and complete monthly loan reports and oversee loan tracking
Oversee debt protection, gap insurance and other third-party products that help the credit union protect the member and the loan.
Analyze financial data and metrics to inform decision-making and improve operational processes.
Assign, monitor, and supervise the workload in the Collections Department to ensure efficient workflow. May initiate judgments and repossessions.
Collaborate with senior management to identify opportunities for growth and expansion within the market.
Ensure that all operations align with company policies, industry standards, and regulatory requirements.
Review default notices, surrender notices, bankruptcy procedures, foreclosure notices, etc. for accuracy and completeness. Recommend legal actions.
Evaluate the job performance of subordinates to ensure quality work and service to members.
Work with Marketing to help drive lending volume
Perform other functions as required by President/CEO.
Experience in financial industry and understanding of financial services operations.
Excellent analytical skills to interpret complex financial data effectively.
Strong leadership abilities with excellent communication skills to motivate staff.
Strong organizational, problem-solving skills and ability to manage priorities.
Ability to manage multiple projects simultaneously while maintaining attention to detail.
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Work Location: In person