Vacancy caducado!
We are looking for a Technical Support Engineer to provide end-to-end tier 1 software and hardware technical support services for internal and external customers.
Duties, Functions and Responsibilities:- Installs, maintains and provides technical support for users.
- Performs hardware, software, and applications support and preventative maintenance
- Performs end-to-end environment appropriate support utilizing best practices and documented procedures
- Works with customers and purchasing to identify solutions and obtain quotes for those solutions.
- Responsible for inventory management and record keeping
- Develops, documents, publishes and provides communications
- Performs system administration functions
- Contributes to team dynamics and successes
- Records incidents and events information
- Diagnoses and resolves or escalates technical support
- Responds to Service Desk requests
- Competitive compensation and benefits including health, dental and vision insurance
- Great work-life balance
- Hybrid schedule with 1 day a week remote work
Vacancy caducado!