We are looking for an Infrastructure Release Analyst for a long-term contract opportunity in Austin, Texas. The ideal candidate will be responsible for managing and coordinating infrastructure release processes, ensuring smooth and efficient deployment cycles. This role will work closely with cross-functional teams to optimize release planning, execution, and governance. Strong experience with cloud infrastructure, automation tools, and ITIL best practices is highly preferred.
Responsibilities:
Provide support, oversight, administration, and facilitation of changes that affect facilities, infrastructure, hardware, operating systems, database platforms, firmware, network, and software environments for 24/7 IT Operations.
Ensure audit tracking, reliability, availability, correct functionality, system integrity, and risk mitigation within the IT Service Delivery model.
Coordinate, communicate, and record changes to non-development environments.
Coordinate and facilitate all software, hardware, and infrastructure code and configuration changes.
Organize and lead effective release planning meetings, ensuring cross-functional alignment across application, infrastructure, and cloud teams.
Define and maintain a structured release calendar for applications and infrastructure, including OS patching, cloud deployments, middleware upgrades, and security updates.
Establish a consistent and predictable release cadence across IT applications, cloud platforms, and infrastructure components.
Manage end-to-end infrastructure/application release cycles, coordinating on-premises and/or cloud environments to minimize disruptions.
Ensure adherence to enterprise IT policies and security standards while executing application and infrastructure releases.
Track release deliverables, security compliance checks, and functional/security test approvals, ensuring production readiness.
Monitor infrastructure changes, including system upgrades, network modifications, storage enhancements, and patching cycles.
Provide oversight for OS patching, covering major and minor updates for Windows, Linux, and firmware updates for storage and network CIs and other enterprise systems.
Oversee cloud infrastructure deployments (e.g., Azure), ensuring successful configuration and validation.
Collaborate with DevOps and IT System Reliability teams to integrate automated release pipelines, CI/CD best practices, and Infrastructure as Code (IaC) methodologies.
Utilize IT automation tools (e.g., Ansible, Terraform) for infrastructure provisioning and release management.
Ensure infrastructure releases comply with security policies and CIP regulatory requirements.
Track and report key release performance metrics, including patch deployment success rates, release cycle efficiency, system downtime, and rollback trends.
Facilitate root cause analysis (RCA) and post-mortem reviews for failed or delayed releases, driving process improvements.
Act as a liaison between development, operations, cloud, and security teams to optimize infrastructure release management.
Provide support to the Change Advisory Board (CAB), ensuring infrastructure changes are properly assessed and documented.
Manage cross-functional dependencies for application and infrastructure releases, maintaining up-to-date documentation.
Utilize Jira/ServiceNow to manage release workflows, change approvals, and infrastructure deployment tracking.
Support ITSM processes, including Change, Release, Incident, and Problem Management.
You:
3+ years of experience in IT Change & Release Management, specifically for infrastructure releases (OS patching, security updates, cloud deployments, and system upgrades).
5+ years of progressively responsible experience in system integration, infrastructure release management, or IT operations.
Must have strong knowledge of ITIL best practices for Change, Release, Incident, and Problem Management.
ITIL v4 Certification (Highly Preferred).
Cloud Certification Azure (Preferred).
Certified OpenShift Administrator or similar infrastructure-related certification (Preferred).
Experience with ServiceNow for managing release and infrastructure deployment workflows (Preferred).
Hands-on experience with infrastructure release management, including server patching, database updates, cloud infrastructure rollouts, and network changes (Preferred).
Working knowledge of IT automation tools (Ansible, Terraform) for infrastructure provisioning and release management (Preferred).
Experience with DevOps & CI/CD pipelines to automate infrastructure release processes (Preferred).
Familiarity with SQL, scripting languages (Python, Shell, PowerShell), and data analysis (Preferred).
What We Offer:
Competitive compensation and benefits including health, dental, vision, life and accident insurance and short-term disability insurance.
Great work-life balance.
Hybrid work
This is a long-term contract opportunity in Austin, Texas and no sponsorship can be provided. Candidates must be able to pass a background check. Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.