Qualifications
The ideal associate has previous retail customer service experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, dependable, and responsible
Able to lift 40+ pounds
Willing and able to work 15-30 hours work week
Benefits
Compensation: $17 an hour with experience
Flexible Work Hours
Formal On-the-Job Training Program
Responsibilities
Services provided include receiving and processing packages for shipment and operating copiers, fax machines, laminating machines, and point-of-sale devices
The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers,store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
Job description
Location: Research and Breaker
The Store associate is responsible for assisting and delivering exceptional service to all customers. Services provided include receiving and processing packages for shipment and operating copiers, fax machines, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.
The ideal associate has previous retail customer service experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the mornings (8:45am-2:00pm) afternoons (1:30PM-6:45PM).
Compensation: $17 an hour with experience.