Home Remodeling company seeks a dynamic, self-starting individual that demonstrates initiative and commitment as a Production Coordinator. The Production Coordinator will provide support and assist with the alignment of the department’s processes and solutions to effectively and efficiently meet business needs.
Position Responsibilities:
Logistical and labor coordination of all installation jobs.
Serve as the primary point of contact for customers
Communicate effectively with customers regarding material updates, scheduling. timelines, and any necessary preparations
Answer incoming calls and customer inquiries.
Act as a liaison between the Sales and Production teams.
Coordinate with other departments as needed
Monitor and maintain Excel spreadsheets with internal data
Accurately document customer interactions, customer feedback and other information in CRM
Other job-related duties as assigned.
Qualifications:
Strong time management and organizational skills with ability to multitask and prioritize.
Ability to type 30 words per minute
Basic Excel Skill
Strong communication skills (written and verbal).
2+ years experience in a customer facing role. Experience in scheduling is preferred.
Energetic and enthusiastic personality, with a patient and calming manner.
Team player with the ability to take on more and grow with the role and company.
H.S. Diploma/GED.
Work Hours:
Monday through Friday. 7:30AM – 4:30 PM or 8AM – 5PM.
401(k) matching
Health, Dental, Vision, and Life Insurance
Pay based on experience. $20-22/hour.