Duties include:
Verify Insurance: Check patient insurance coverage, including copays, deductibles, and co-insurance
Submit Claims: Help prepare and send insurance claims using proper CPT, ICD-10, and modifier codes
Follow Up on Payments: Track outstanding claims, review EOBs (Explanation of Benefits), and follow up with insurance companies if payment is delayed
Collections: Work with patients and insurance companies to resolve unpaid balances professionally and kindly
Support the Team: Help with financial reports, appeals, and general billing questions from patients and staff
Use EMR Software: Enter information accurately and help keep patient accounts updated in our electronic system
Marketing: outside team events.