Location: Dripping Springs, Texas
Job Type: Part-Time
About Lucky Arrow Retreat:
Located in the heart of Texas Hill Country, Lucky Arrow Retreat is a unique glamping destination in Dripping Springs. We offer a variety of lodging options, including safari tents, yurts, and cozy cabins, along with a heated pool, hot tubs, and an event space for weddings, corporate retreats, and special gatherings. Our team takes pride in providing exceptional hospitality and a clean, welcoming environment for every guest who stays with us.
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team at Lucky Arrow Retreat. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable stay.
Key Responsibilities:
-Greet and check-in guests upon arrival.
-Manage reservations and room assignments.
-Handle guest inquiries and provide information about the retreat and local attractions.
-Process payments and maintain accurate records.
-Coordinate with housekeeping and maintenance to ensure room readiness.
-Address and resolve guest concerns promptly and professionally.
Qualifications:
-Previous experience in a front desk or customer service role preferred.
-Excellent communication and interpersonal skills.
-Proficiency in reservation and billing systems.
-Ability to multitask and work in a fast-paced environment.
-Flexibility to work various shifts, including weekends and holidays.
Compensation:
-The position offers a competitive hourly wage of $20-22 per hour