Job Opportunity: HVAC Service Call Coordinator
Job Opportunity: HVAC Service Call Coordinator
About Us:
We are a leading provider of commercial HVAC services, committed to delivering top-notch solutions to our clients. Our team thrives on collaboration, efficiency, and a dedication to customer satisfaction.
Your Role:
As a Service Call Coordinator, you will be the central hub of our service operations, ensuring seamless coordination between clients, technicians, and the office team. Your primary responsibilities include:
Scheduling and dispatching technicians for service calls, ensuring timely response and efficient routing.
Monitoring and managing service requests to prioritize urgent needs.
Communicating with clients to confirm appointments and provide status updates.
Collaborating with the team to ensure adequate coverage and resource allocation.
Tracking service progress and resolving any scheduling conflicts.
Maintaining accurate records of service calls and technician performance.
What We’re Looking For:
Prior experience in dispatching, logistics, or scheduling (HVAC service or HVAC dispatch experience required).
Excellent organizational and multitasking skills.
Strong communication skills and a customer-focused attitude.
Proficiency in scheduling software and tools.
Ability to thrive in a fast-paced environment and solve problems on the fly.
What We Offer:
Competitive salary and benefits package.
Long-term and stable work environment.
A supportive and dynamic work environment.
Join Our Team!
If you're ready to take on a vital role in our HVAC operations and help us deliver exceptional service to our commercial clients, we want to hear from you!
How to Apply:
Submit your resume and a brief cover letter explaining why you're the perfect fit for this role to [email protected].
Apply Now