The Dispatcher reports to the Dispatch Supervisor and is responsible for ensuring that all routed work assignments are performed in accordance with policies and standards. This position is a support role for all of the organization, including Operations, Customer Care, Safety, and Sales teams to share communications from and to our drivers while ensuring efficiency and profitability within the company.
High school diploma or equivalent
At least two years of customer service and/or waste industry experience
Excellent written and verbal communication skills
Ability to use common office equipment – i.e. phones, radio systems, desk top computers
Proficiency with using internet mapping programs
Ability to achieve proficiency with all data management software and applications utilized for dispatch processes within the first six months
Ability to work with Microsoft Office Suite programs
Must have basic math skills
Ability to achieve proficiency with routing software used by TDS dispatchers, within the first six months
Ability to effectively and fluently communicate in English in both written and verbal form
Ability to carry out instructions furnished in written, oral or diagram format
Problem-solving ability
Knowledge of safety practices, accident management and commercial driver’s license regulations
Ability to achieve proficiency with locations and service areas in each line of business within the first six months
Ability to work weekends and holidays
Industry or trucking knowledge and or experience
Dispatching experience
Tuesday-Saturday 10am-7pm
Texas Disposal Systems is an Equal Employment Opportunity Employer.
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