We are seeking a dedicated and detail-oriented Dental Front Office Assistant to join our team. This role is essential in providing exceptional administrative support within a dental practice, ensuring that our patients receive the highest level of care. The ideal candidate will possess strong organizational skills, a friendly demeanor, and a commitment to maintaining patient confidentiality in compliance with HIPAA regulations.
Duties
Greet patients warmly and assist them with check-in and check-out processes.
Schedule appointments and manage the dental office calendar efficiently.
Maintain accurate patient records, ensuring all information is up-to-date and compliant with HIPAA standards.
Process insurance claims and verify patient insurance coverage.
Assist in preparing treatment plans and explaining procedures to patients.
Handle incoming calls with professionalism, addressing patient inquiries and concerns effectively.
Utilize dental software such as Eaglesoft or Epic for managing patient data and appointments.
Perform general office duties including filing, data entry, and maintaining a clean work environment.
Skills
Knowledge of HIPAA regulations to ensure patient confidentiality.
Familiarity with ICD-9 and ICD-10 coding for accurate billing processes.
Proficiency in using dental software such as Eaglesoft or Epic is preferred.
Strong phone etiquette skills for effective communication with patients and insurance companies.
Experience in medical administrative support or as a medical receptionist is advantageous.
Ability to create care plans based on patient needs and treatment protocols.
Competence in 10 key typing for efficient data entry tasks.
Join our team as a Dental Office Assistant where you can contribute to creating a welcoming environment for our patients while supporting the overall operations of the dental practice!