About us
Eaddy Cosmetic and Implant Dentistry is a family-owned, private dental office started in 1999. We promise our patients who desire the highest quality comprehensive dental care that they can count on us to build a trusting and authentic relationship with them and develop a conservative and individualized plan to meet and exceed their expectations. This care will always be delivered with the highest level of compassion, understanding, and personalized service
After 25 years in our existing office, we will be moving into a brand new facility this fall!
Overview
We are seeking a detail-oriented, personable, and motivted Financial/Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointments, creating financial arrangements, following up with outstanding insurance claims and unpaid balances, and providing excellent customer service.
Responsibilities
- Schedule appointments efficiently and accurately to meet desired goals.
- Create win-win financial agreements with patients
- Create and implement an efficient system for collections
- Conduct outbound calls to confirm and reschedule appointments and coordinate with specialist offices
- Engage with patients in a positive manner
- Market practice services and experience to potential and existing patients
- Communicate effectively with patients to ensure their needs are met
Skills
· Relationship-building skills
· Influencing skills/negotiation skills
· Telephone communication skills
· Strong attention to detail
· Computer skills including practice management software
· Familiarity with dental benefits protocols
· Familiarity with ADA codes
· Teamwork and leadership skills
· Ability to market the practice
· Creative problem-solving skills
· Superb verbal skills with patients, dental benefits companies, third party companies, and staff
· Overall understanding of office philosophy and systems
· Excellent math skills and attention to detail
· Keen understanding of scheduling and financial systems in order to support the practice
· Ability to function within a team environment as a supportive and positive contributor
· Ability to work independently/self-directed
Experience in dentistry is preferred but not required! We will help train the right person!
Join our caring team as we transition into a brand new office and continue to grow and improve our family-owned, 25 year old dental practice!
Job Type: Full-time
Pay: $16.00 - $29.00 per hour
Expected hours: 32 – 40 per week
Benefits:
401(k)
Dental insurance
Disability insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
No nights
No weekends
Experience:
Customer service: 2 years (Preferred)
Dental office: 1 year (Preferred)
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person