We are looking for a Staff Business Analyst to be responsible for the implementation and ongoing development of Procore’s revenue systems, including Salesforce, Gong, Outreach, Demandbase etc. You will be a key member in the Technology team, partnering with sales, marketing, IT and other stakeholders to drive improvement, optimization, and new capabilities.
This position will report to our Senior Manager, Revenue Systems, and is based remotely. We’re looking for someone to join our team immediately!
 What you’ll do:Seller and Marketer Experience: Working closely with Revenue teams, you will lead the design, and ongoing rollout of features in Salesforce, Gong, Outreach, Demandbase etc to develop, execute, and optimize seller and marketer experienceIntegration and Data Management: Data Steward building data governance framework for increasing data quality to maintain a cohesive view of customer interactionsImplement data governance and integrity protocols to ensure accuracy and consistency across platforms.Support detailed data analyses to uncover opportunities, trends, and areas for improvement in the GTM experienceCollaboration and Support: Partner with cross-functional stakeholders to understand business needs and translate them into technical solutions and handle inbound feature intakes, troubleshoot, and respond to them, in a timely mannerProvide expert guidance and training to users, promoting effective use of Salesforce and other GTM capabilities to achieve business goals.Continuous Improvement and Innovation: Stay abreast of industry trends, best practices, and platform updates to drive continuous improvement and innovation in customer experience strategiesPropose and lead initiatives to implement new technologies and methodologies that enhance customer satisfaction and retention What we’re looking for:Bachelor’s degree preferred or equivalent work experience8+ years of Salesforce and GTM tools like Gong, Outreach, Demandbase, Marketo, etcAbility to reasonably estimate the time for tasks and meet deadlines set by those estimates; ability to quickly and effectively prioritize multiple requests, keeping the company’s strategic goals in mindExperience with data management, transformation, cleaning, and de-duplicationExperience with 3rd party SaaS application integration, ongoing maintenance, and supportExperience with use cases, data dictionaries, process and data mapping, as well as class diagramsAbility to interact with individuals across a wide variety of operational, functional, and technical disciplines and work well with all levels of management but also able to work independently to resolve issuesFamiliarity with Agile Methodology and excellent written and verbal communication skills with a pleasant, supportive, and customer-focused personality and the ability to work across all levels in an organization