Order Fulfillment Specialist Our client in North Austin, TX is seeking an adaptive order fulfillment specialist to join their team in early 2024! Apply today!Description:
The Order Fulfillment Specialist is responsible for performing a wide range of functions with some complexity, including guiding customers through order needs and validating that product numbers, discounts and prices are accurate.
Guiding customers through product choices based on site requirements
Responsible for implementing, tracking and documenting customer claim requests for missing, damaged or incorrectly shipped items
Develop a thorough understanding of systemic ordering tools and product literature location and dissemination for order entry and customer response activities
They update customer records and communicate details of orders, inquiries and deliveries to representatives and sales managers.
They also keep sales team members informed of any problems or issues that customers might raise during an email or sales call, such as late deliveries or quality defects.
This position will aid in supporting, identifying, developing and communicating sales account needs for the department, and also supports company plans for growth through various channels in the retail fuel industry.
Entering orders for fuel pumps or equipment
They have an account meaning a book of business or territory that they are responsible for to make sure all parts and requisitions are input on the order sheet correctly
The successful candidate will have/possess:
At least 2 years of experience fulfilling large-scale business-to-business orders
Excellent Administrative, clerical and record keeping skills required
Experience in customer service, sales and/or program management experience preferred
Self-motivated and with a strong aptitude for problem-solving
Ability to effectively manage changing and conflicting priorities and resolve appropriately
Effective interpersonal verbal and written communication skills; ability to relay information between accounts and sales management effectively and accurately
Well organized and flexible with an ability to interact under pressure with professionalism and confidence
Intermediate to advanced user of MS Office application, VOIP, ERP & CRM preferred
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.