Change and Training ConsultantInnovative projects that deliver cutting edge results do not run themselves. The Change Management and Training Program Manager within the Data Analytics and Automation team ensures projects to advance our team members’ digital transformation capabilities run seamlessly, from start to finish. Our team manages projects and works with cross-functional teams to maximize the value of our Global Operations Modernization roadmap.Join us as a Change and Training Consultant on our Change Management team in Austin, Texas to do the best of your career and make a profound social impact.What you’ll achieveYou will work with our Change Management and Product Management teams to maximize the value of Global Operations’ modernization strategy. This role is global and cross-functional in nature and will develop and drive programs in coordination with Digital Analytics and Automation (DAA) product management teams, HR, Talent Development, and corporate communications to achieve our Global Operations modernization objectives.You will :
Develop and implement forward-looking change management strategies and processes to deliver on Global Operations’ (GO) Modernization strategy
Coach/consult teams on change management; conduct change impact analysis, assess change readiness, identify key stakeholders, and apply our change management methodology to drive adoption of tools and define incentives and role modeling strategies to drive behavior change based on a deep understanding of the business and stakeholders’ perspectives
Lea tool training efforts and processes, including the design and delivery of digital tools training programs and platforms
Enable the design, development, delivery, and management of key communications to drive change
Collaborate closely with counterparts in Data Analytics and Automation, Global Operations, HR, and Talent Development to accelerate process and tool adoption and establish success measures, KPIs, dashboards, and governance mechanisms to drive progress and achieve results; support cross-functional governance activities
Take the first step towards your dream career.Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential Requirements
Senior-level experience (12+ years) in strategy, program & change management, digital solutions, and training development. Possesses a Bachelor's degree and relevant experience or a Master's degree with related experience
Advanced expertise in change management methodologies and program management, especially for new technologies and business process transformations
Proven ability to manage cross-functional teams, define strategic roadmaps, manage ambiguity, and translate business/customer needs into actionable plans
Excellent communication skills (written & verbal) and presentation skills at a senior level
Strong business acumen, data analysis skills, and technical understanding. Demonstrated ability to solve problems, manage effectively, and articulate business value
Desirable Requirements
Experience with digital transformation efforts, automation, data analytics tools and languages, awareness of industry trends
Who we areWe believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 17-May-2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .Dell’s Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations (https://jobs.dell.com/locations) page.