We are looking for a special person to fill our customer service position in the healthcare technology field. We would love for that person to have been a family or professional caregiver. We want someone long-term, who enjoys working with seniors and has some technology experience. There is no selling and there are no cold calls, just incoming customer calls.
The job is work-from-home on Fridays and Saturdays. There is additional
work available during the week at our office in Spicewood.
About Us: Our company is a Healthcare Tech Company that uses technology to help hospitals and caregivers with tools to make their job easier. We have a state-of-the-art GPS watch for dementia clients/autistic children that tend to wander. Our customers call in and need technical help, assistance in setting up the watch, help with their accounts and even just a friendly ear to understand how difficult their situation is.
About You:
You have a patient personality and a real desire to help people. An understanding of caregiving, dementia and the elderly is required .
Also needed are: Some computer skills, working on business applications and a basic understanding of smartphones. Ability to work remotely from home with your OWN laptop or computer on high speed internet AND your OWN cell phone (NO SHARED PHONES). You are self-motivated, accountable, have a good work ethic and are able to work independently. You will be answering live calls during your work hours, so you will need a quiet place to work and be professional.
About the Position: The available support position is for 2 days a week: Friday from 8am-5pm and Saturday from 10am-4pm. You MUST be able to do Both days. We also need flexibility to cover weekdays, once in a while. We will train you and work side by side until you are comfortable to work solo. Training usually lasts 3 weeks. We need you to be local because training is in person in Spicewood. Starting hourly rate is $18.00 per hour and will be increased upon successful completion of training and after 60 days to $20.00 per hour. We pay weekly and by direct deposit. We do not pay cash. The company is growing and there is room for opportunity in other areas of the company. We also would like you to help in our Production Dept., boxing the watches to ship, maybe a couple days a week. This is a unique and rewarding position. You will be part of a really great group of people that is focused on helping other caregivers and best of all…we help save lives!
Because we need to train in-person, applicants will need to be local.
If this sounds like something you are interested in, please respond to this ad with a resume and/or work history with dates.
Please do not apply unless you are looking for long term employment because of the training involved.