Vacancy caducado!
Network Help Desk Allen, TX (Remote but must live in Allen, TX)6+ months
Host technical IT calls with customers to discuss deployments and identify any potential issuesModify existing configuration templates for wireless access points and radios for upcoming customersValidate devices and configurations of equipment after they arrive onsite and are connected to the network.Must have working knowledge of network troubleshooting commands in both Windows and Linux environments.Transfer all IT related documentation to software deployment specialists.Attention to detail and strong documentation skills are required.Initially will start at Allen, TX but will eventually go remote - During training takes about MonthNew position - looking to have someone that will have the intimal it calls with the customer (Police department),Will assist with customer with Network set up and IP and identify any potentialCurrent team - install server, vehicle installs, configure, updating and officer training - build the radio and access point configuration - not the typically 2- way communication device, these are Wi-Fi radio -Customer service experience - over the phoneNeed to be very versatileWindows exp is a requirementTech savvyRemote login to the service and do simpler command to test access point - very scriptedVacancy caducado!