Vacancy caducado!
Genuent is hiring a Bilingual Customer Services Specialist in Addison, TX. This is a Global client currently in need of a Spanish and English Bi-lingual and Tech Savvy Customer Service Representative. This position Assist the Housing and Registration Team for all Events and Assist the Incentives Team. Qualified candidate should send their resume (Word format) to Jamie Hill at [email protected]
- Location: Addison, TX (75001)
- Long-Term Contract-(Hybrid Remote)
- M-F 8-5pm
- The customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers.
- Makes the initial contact with a client and explains the services available.
- Processes customer orders and payments.
- Maintains customer database: updates data and makes necessary changes.
- Encourages customers to purchase additional products.
- Determines/understands customer s needs with strong objection/response handling.
- Manages customer queries/complaints.
- Fluent in English and Spanish
- Proficient in: Microsoft Office programs
- Strong Communication and interpersonal skills, Innovative with attention to detail
- Tech savvy with computer applications as well as mobile devices
Vacancy caducado!