Remote Call Center Agent
Remote Call Center Agents are required to have :
-High School Diploma
-30 Hours of availability per week
-6 Months to a year of remote customer service experience
PC Requirements
MINIMUM / RECOMMENDED
MINIMUM RECOMMENDED
Computer costs range between
$380-$1500
CPU Speed
INTEL Core processors: I3-9000, I5-7000, I7-5000, I9 series or better
PENTIUM G5400/N6400 series or better
XEON E CLASS series or better
CELERON J4000/N5000 series or better
AMD RYZEN 3 series or better
ATHLON 3000 series or better
NOTE:
ARM based processors are not supported.
Examples: Microsoft Surface and Chrome OS based PCs.
Hard Drive 20 GB or more of available space
60 GB or more of total space
30 GB or more of available space
60 GB or more of total space
Memory 4 GB of RAM 8 GB of RAM
Maximum Latency
Threshold
120 milliseconds (ms) 50 milliseconds (ms)
Monitor
Recommendations
1280 x 1024 (SXGA)
screen resolutions
1920 x 1080 (Full HD or 1080p)
Starting from $77+
Dual Monitor Capability May be required for some programs
Recommended
USB 3.0 Port Required to for use with USB headsets and flash drives
UNSUPPORTED ITEMS Netbooks, Chromebooks, tablets and other mobile devices
NO LONGER SUPPORTED macOS (Mac OS X)