Receptionist - ARH Canberra

Are you a people person and animal obsessed? Combine your love for both on the daily!We are seeking a friendly and organised Full Time Receptionist to join our team at ARH Canberra! Our Canberra team are dedicated to providing exceptional care for pets and outstanding service to their owners. We are passionate and committed to ensuring the health and well-being of every animal that walks through our doors. The successful candidate will be critical in ensuring our clients receive outstanding customer service. You will be dedicated, conscientious, with a genuine love for animals and effective in your written and verbal communication with clients and other hospital staff.As our new friendly face of the hospital, your duties will include: Handling a high volume of inbound calls and email enquiriesManaging all client inquiries and concerns with professionalism and empathyWelcoming clients and their pets to the hospitalBooking and managing appointmentsInvoicing and taking paymentsCoordinating with other hospital departments to ensure seamless client experiencesData entry and requesting documents from referring vets and clientsLiaising with referring vetsAd-hoc administrative dutiesAbout You:Proven experience in a client services role, preferably in a healthcare or veterinary settingExcellent communication and interpersonal skillsAdaptable and takes initiative, this role requires you to be able to multitask and have a proactive attitudeAttention to detailStrong conflict resolution skillsMature, calm and empatheticA passion for delivering outstanding client serviceWhat we want to offer you:A crucial role within a leading veterinary hospital focusing on client service excellenceA workplace that is focused on employee wellbeing and professional satisfactionEmployee benefits including discounts on veterinary services, discounts at retail stores and more!The chance to make a meaningful impact on client satisfaction and team engagementThis is an excellent opportunity for someone looking to join a big team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and career growth available to the successful candidate.Apply Now!